How to collaborate smarter in government
Government work is collaborative in nature, but systemic gaps and organisational silos can stop us from being able to work together effectively. Peter Bradd, the DTA’s first co-Lab ‘thinker in residence’, explains how a particular mindset can help create bridges to faster digital transformation and success.
A roadmap for the future: Tell Us Once and Notifications
A spotlight on work the DTA has been doing to develop the digital platforms — Tell Us Once and Notifications.
How to easily and consistently map life event journeys
The DTA creates life event maps using a standard structure that ensures consistency across different life events.
Our approach is an easy to use method that also shows how life event journeys connect with customer journey maps for agency-specific services.
Senate Estimates opening statement — October 2018
This opening statement was tabled by our Chief Executive Officer Randall at Senate Estimates on 23 October 2018.
Applying the Digital Service Standard to HR services
The Department of Home Affairs takes us through their process in transforming the staff experience using human resource systems.
Register your place at Digital Summit 2019
Registrations for Digital Summit 2019 are now open, with discounts for early bird registration.
A new era for digital transformation in government
The Digital Transformation Agency launched a Digital Transformation Strategy.
Public consultation open for the digital identity framework
We’ve released the third part of the Trusted Digital Identity Framework for public consultation.