Agencies and teams

Demand is rising for government workers with digital expertise. We’re helping the Australian Public Service respond to this demand.

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What we’re doing and why

We’re helping agencies across government raise the level of digital skills in the Australian Public Service. Skilled staff are crucial to delivering effective digital services. But technology is always advancing – and so are the capabilities needed to transform services.

To ensure our services meet user needs and exceed user expectations, government agencies need to:

  • attract, retain and develop staff with specialist digital skills
  • improve the digital literacy of senior leaders
  • provide access to the tools and resources they need to deliver digital services.

Explore the support, tools and guides available below.

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Online help and guidance

We provide guides and tools to help government teams set up, run and maintain a digital service.

The Digital Service Standard is a set of 13 best-practice principles for designing and delivering government services. It helps digital teams to build services that are simple, clear and fast.

The Australian Government Style Manual is the authoritative source of rules and guidance for government writing and editing. The aim of Style Manual is to help make government communication clear and consistent.

The Australian Government Design System provides a framework and a set of tools to help designers and developers build government products and services more easily.

You can also follow the DTA on Eventbrite to stay in the loop on training and events we host.

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Find new digital talent

Our Emerging Talent programs provide an entry-way for people starting their digital or technical careers in the APS. The programs provide apprentice, cadet and graduate roles in government agencies.

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Find training for my team or agency

Our colleagues at the APSC have worked over the past couple of months moving face-to-face courses online. There are many courses in the APS Online Learning Catalogue relating directly to digital capability. Leading in a Digital Age is one available course, designed for the SES cohort. This course helps participants recognise the leadership challenges and opportunities of the digital age.

Learnhub is the Australian Federal Government learning management system. You can find many useful courses on Learnhub, and it provides access to LinkedIn Learning. Check with your agency about whether you have access to Learnhub.

The DTA has several programs to assist in building digital capability. These include:

  • Capability Accelerator Program (CAP)       
    CAP helps you identify skill gaps in your agency and then assists in creating a coaching program using your own skilled staff to upskill their colleagues. To find out more about CAP please email capability@dta.gov.au.
  • Digital Marketplace 
    Use the Learning Design Standards to design training programs that you can then source through the Digital Marketplace
  • Career Pathways
    The Digital Career Pathways program is transforming the way we see digital careers across the APS, making career options in government more flexible than ever.
  • Agency engagement
    We engage with agencies to help them develop their capability uplift frameworks and programs. Email capability@dta.gov.au for more information.
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Develop digital leaders

The new Coaching for Women in Digital program for EL1s is currently seeking expressions of interest, which close on 23 Oct 2020.

The Women in IT Executive Mentoring (WITEM) program works with EL2 women in digital roles to provide them with SES mentors to help them develop their career. Applications for the next program will open in the next 6 months.

Leading in a Digital Age led by the APSC, is designed for the SES cohort. This course helps participants recognise the leadership challenges and opportunities of the digital age.

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Get in touch

For further information, please email capability@dta.gov.au