Help and advice

We provide help in many different ways for government agencies and the people who work for them.

Other content in this section

  • About the Digital Service Standard

    A set of best-practice principles for designing and delivering government services.

  • Build and improve services

    Find out how to create the right team for building simple, clear and fast services.

  • Technologies

    Guidance on blockchain and how government agencies can use cloud-based services.

  • Digital Summit 2019

    Come along to Digital Summit 2019 and see how government is transforming its approach to the future, to deliver world-leading digital services.

  • Digital Summit and Awards 2020

    A unique opportunity to join other digital leaders and practitioners, in making connections and seeing first‑hand what is happening across government and industry in digital.

  • Digital and ICT investments

    We oversee government investment in digital and information and communications technology.

  • Communities of practice

    Our communities of practice are networks, forums and groups to share ideas, show work, solve problems and explore best practice for those working in the same field in government.

  • Guides and tools

    Our guides and tools help you design, deliver and manage government services, and help teams meet the Digital Service Standard.


  • Learning and development

    Training, coaching and mentoring programs to help build digital skills in government.

  • ICT procurement

    How we help government agencies to buy information and communication technology (ICT).

  • co-Lab and events

    Our events and training sessions help you build skills and learn from industry leaders.  

  • Digital Career Pathways

    Digital Career Pathways is transforming the way we see digital careers across the APS.

  • Digital Professional Stream

    As part of the Government’s reform agenda, an Australian Public Service professions model is being developed to address current and future digital capability needs.

  • Uplifting Digital Sourcing Capability

    We support digital sourcing practitioners to uplift their capability.