Help and advice

We provide help in many different ways for government agencies and the people who work for them.

  • Digital service standard

    A set of best-practice principles for designing and delivering government services.

  • Build and improve services

    Find out how to create the right team for building simple, clear and fast services.

  • Technologies

    Guidance on blockchain and how government agencies can use cloud-based services.

  • Digital and ICT investments

    We oversee government investment in digital and information and communications technology.

  • Communities of practice

    Our communities of practice are networks, forums and groups to share ideas, show work, solve problems and explore best practice for those working in the same field in government.

  • Guides and tools

    Our guides and tools help you design, deliver and manage government services, and help teams meet the Digital Service Standard.

  • Learning and development

    Training, coaching and mentoring programs to help build digital skills in government.

  • Digital Career Pathways

    Digital Career Pathways is transforming the way we see digital careers across the APS.

  • Digital Profession

    Improving the digital expertise of individuals, organisations and the APS workforce to meet digital capability needs in government.

  • ICT procurement

    We set up and manage ICT procurement initiatives on behalf of the Australian Government.