Strategic priority 3

Providing accountability

We know that over the coming years to 2025, new opportunities and risks will emerge. Your needs will evolve and new technologies will make better services not only possible, but also expected.  

This means that we need to continually engage with you to ensure digital transformation fits what you need and expect from us.

We will be open, transparent and accountable as we deliver on our 2025 vision and this strategy. We will review the Digital Transformation Strategy periodically to respond to these changes.

We will publish yearly action plans that identify your evolving needs and expectations and identify priority projects and opportunities to achieve our 2025 vision. We will publish these action plans on the Digital Transformation Agency’s website.

We will also refresh and enrich our roadmap annually. You will be able to keep track of our progress via a dashboard of performance metrics.