Digital Transformation Strategy 2018—2025

We will deliver world-leading digital services for the benefit of all Australians.

The Digital Transformation Strategy sets the direction for our work to 2025. The Roadmap describes a rolling two-year window of work we have planned.

Read the strategy View the roadmap Download the strategy (PDF, 5.6MB)

3 strategic priorities

  • Government that's easy to deal with

    To make government easy to deal with, you need simple and intuitive services that support your needs and life events, while eliminating the need to deal with multiple agencies or layers of government.

  • Government that's informed by you

    We will use data analysis to make sure our services meet your needs, to understand better what people and business expect from the government and to improve future services. In doing this, we will ensure that you retain control over your information.

  • Government that's fit for the digital age

    Australians expect government to be easy to deal with and to provide smart and convenient services.