Government that's easy to deal with
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Objective 1 – You will be able to access all government services digitally by 2025
Government that's easy to deal with
Our goal is to make the information and services Australians need and expect available digitally.
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Objective 2 – You will have seamlessly integrated services that support your needs and life events.
Government that's easy to deal with
While people often interact with government for discrete services, such as completing a yearly tax return, there are events in a person’s life which require interactions with multiple Government services provided by different agencies or tiers of government (like having a baby, experiencing a natural disaster or starting a business).
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Objective 3 – You will be able to choose a secure and easy-to-use digital identity to access all digital government services
Government that's easy to deal with
We understand the challenge of individuals having to repeatedly prove who they are when interacting with government and private sector services online and that this can lead to significant frustration.
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Objective 4 – You will have access to alternatives if you are unable to access services in a digital way
Government that's easy to deal with
We want all Australians to be able to access the government services they need, whether they choose to do so digitally, on the phone or in person.
