Australian Government Digital Awards finalists announced

19 September 2019

We are excited to announce the finalists for the Australian Government Digital Awards, to be held on Thursday 3 October 2019 at the National Convention Centre Canberra.  

Formerly known as the ICT Awards, this Gala dinner event will recognise excellence in government digital products and services, partnerships and individuals.

Join us in recognising and celebrating these finalists at our Gala dinner event following the Digital Summit 2019.

Awards finalists are as follows:

Outstanding Digital Service category

Outstanding digital product or service award

  • Helping Australians make informed choices about their aged care – Department of Health
  • BriefCASE – Department of Communications
  • Digitising Northern Beaches Council's Waste Management Experience – NSW Local Government (Northern Beaches Council)
  • Carer gateway website – Department of Social Services
  • Online services for agents – Australian Taxation Office
  • AusConnect: Connecting people and partners across the Australian Aid Program – Department of Foreign Affairs and Trade
  • Add Life to Your Years: Promoting active ageing in the City of Boroondara – City of Boroondara, Victoria

Outstanding digital platform award

  • Digital Earth Australia Hybrid Cloud Platform for exploiting Satellite Imagery of Australia – Geoscience Australia
  • Contactless transport payments – Transport NSW
  • NSW digital design system – Customer Service NSW
  • Single digital presence – Department of Premier and Cabinet, Victoria
  • New payments platform – Department of Human Services
  • My Victoria – Today Design

Outstanding use of emerging technology award

  • Automated biosecurity screening – Department of Agriculture
  • PMCV allocation and placement service – Usercentric
  • On closer inspection – Australian War Memorial
  • Office of State Revenue: Tax insights powered by machine learning – Queensland Treasury
  • Excellence in monitoring customer-centric service delivery – Dynatrace
  • Advancing customer excellence through innovation – Queensland Health
  • VeRA, the venture capital reporting and analytics system – Department of Industry

Outstanding digital methodology or approach award

  • TMR digital incubator – Building TMR's agility for a digital future – Department of Transport and Main Roads, Queensland
  • Easy to do business product – Service NSW
  • AgileSWIFT – National Heavy Vehicle Regulator
  • Pick my project – Department of Premier and Cabinet, Victoria
  • Transactional digital services program – IP Australia
  • Redesign and launch of myHR intranet site – Department of Home Affairs
  • Head to Health: Australia’s digital mental health gateway – Department of Health

Excellence in Partnerships category

Excellence in government-industry partnership award

  • Partnering with industry to build Queensland Government digital capability – Department of Transport and Main Roads, Queensland and Industry
  • Satellites to insights – Environmental intelligence for agri-business – Geoscience Australia and CiboLabs
  • Putting the consumer at the heart of the new Consumer Data Right – CSIRO Data61 / GippsTech / CHOICE / Greater Than Experience / ThoughtWorks and Design Tobias
  • Enterprise process management system – Department of Home Affairs and Pegasystems
  • MyService Beta – Department of Veterans’ Affairs / Department of Human Services in partnership with Oakton
  • Housing Connect: Collaborative design for innovative social change – NSW Family and Community Services / IVY iPad app / MyHousing and Telstra
  • Lifechecks – Department of Health / Treasury / Department of Employment, Skills, Small and Family Business / Department of Social Services / Department of Human Services / Department of Education and Training / Australian Securities and Investments Commission and Engine Group

Excellence in multi-agency partnership award

  • Home Affairs shared testing services – Department of Home Affairs / Australian Bureau of Statistics / Civil Aviation Safety Authority / Department of Human Services / Department of Health / Department of Employment, Skills, Small and Family Business
  • National edeposit (NED) – A national digital collection for Australia: National and State Libraries Australia (NSLA)
  • Austrade and – Austrade / Department of Industry, Innovation and Science
  • Innovation catalyst global – CSIRO IC Global / Department of Industry, Innovation and Science / IP Australia / Australian Research Council
  • eInvoicing – Treasury / Australian Taxation Office / NZ Ministry of Business, Innovation and Employment
  • Passport reader app for biosecurity officers – Department of Home Affairs / Department of Agriculture and Water Resources
  • Cross-government collaboration to better understand water use in the Murray Darling Basin – Geoscience Australia / Murray Darling Basin Authority / State Government of NSW

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