Benefits Management Policy

Benefits management is the identification, quantification, analysis, planning, tracking, realisation, and optimisation of benefits. It is an important change discipline that, when applied effectively, increases confidence in realising intended benefits and demonstrating the success of investments.

Benefits Management Policy

The Benefits Management Policy (BMP) is a best-practice principles-based policy for the APS that standardises benefits management practices for whole of government digital and ICT-enabled investments. The BMP defines how benefits must be managed across the Australian Government digital and ICT portfolio. The BMP supports agencies to deliver digital and ICT outcomes by detailing investment oversight requirements and providing guidance on benefits management. This is the first iteration of the BMP which integrates with the Contestability state of the Investment Oversight Framework (IOF). In its final form, the BMP will complement the full IOF by putting benefits at the centre of how investments are planned, prioritised, contested and assured. 

 

Who is it for

Better practice benefits management principles are equally applicable across all investments irrespective of size, scale, and complexity. As such, all digital and ICT-enabled investment proposals are expected to articulate the purpose of their investment, including defining key anticipated outcomes and how improvement against those outcomes with be measured, monitored, and optimised. DTA Investment Advisors have some discretion with respect to the level of detail and documentation expected for each investment, provided that the DCAP assessment criteria are met.

 

Frequently Asked Questions

The DTA has developed a Frequently Asked Questions guide to answer agency questions on who, when and how to apply the BMP.

 

Benefits Management Taskforce

The Benefits Management Taskforce was established in March 2023 to lead the development and implementation of the BMP. To capitalise on existing best practice across agencies, agencies can lean in and contribute to the Taskforce on short to medium-term rotations. Agency participation in the Taskforce will help ensure the resulting policies can be readily adopted and applied by agencies, including early in the MYEFO process when agencies are best positioned to adapt NPPs for new requirements.

Support

Agencies are required to engage with the DTA at the earliest opportunity when preparing digital and ICT-enabled investment proposals. This ensures there is sufficient time for the DTA to work with agencies to ensure their proposals align and comply with relevant whole-of-government digital and ICT policies and standards. For support about your proposal and benefits management compliance, contact investment@dta.gov.au 

 

Feedback

Agencies can provide feedback to the Benefits Management Taskforce by contacting benefits.management@dta.gov.au