Getting help from the DTA

We offer help in many ways for people working in government.

Free guidance, tools and training

We provide expert guidance and tools to help you set up, run and maintain a digital service.

We also offer free training to help you understand and meet the Digital Service Standard.

Workshops, meet-ups and events

We run workshops and meet-ups at our Canberra and Sydney offices. We also host guest speakers and hold pop-up events.

Helping people share ideas

We organise communities of practice for people working in government. These bring people together to share ideas, show their work, solve problems and explore best practice.

We have communities of practice for service design, user research, project management and content design. New members from any level of government are welcome.

Forming partnerships

We form partnerships with other government agencies, working with them to build or redevelop digital services.

As part of this work our digital specialists mentor and coach people working in government. This includes providing guidance and advice on meeting the Digital Service Standard, agile development, service design, user research, content design, strategy and accessibility.

For more information about partnerships email co-labs@digital.gov.au. 

Helping government buy digital products and services

We make it easier for government agencies to buy information and communication technology (ICT) and for sellers to work with government.

We do this in the following ways:

• We set up and oversee panels and arrangements that help agencies and ICT sellers do business with each other. These include the Digital Marketplace.

• We’re changing digital-sourcing practices and culture to make it easier for agencies to buy digital products and services. We’re also making it easier for sellers to provide services to government.

• We provide contract templates that make it easier for agencies to set up commercial agreements with sellers.

• We help agencies understand procurement policies like the Capped Term and Value Policy. This aims to encourage competition. By shortening contract lengths it makes sure businesses of all sizes can bid for smaller parts of larger projects.

Digital investment advice

We provide investment advice for all significant government digital and information and communications technology (ICT) projects.

Get in touch with our Digital Investment Management Office if your project:

• has a significant impact on users
• is high cost
• has complex challenges, timing or procurement needs

We can provide advice and support to get you on the right track.