The DTA’s Govpass project aims to make the process of proving who you are to government services online simple, safe and secure.

Currently in its beta stage of development, Govpass will offer users quick and simple options to prove who they are.

Users will be able to prove themselves by having an accredited organisation vouch for them, such as a government agency, or in the future, even their own bank.

Protecting privacy and personal information

Privacy and protection of personal information is at the heart of this project.

The DTA is building and testing new technology, called the exchange, that will act as a safe and secure go between for the department and the organisation or verifier that can vouch for a user.

The exchange will seek an electronic tick of approval from an accredited verifier, giving the user access to a range of government online services.

Because privacy is important, we are continuing to involve privacy and civil liberties advocacy groups in this project. We have also commissioned a series of independent privacy impact assessments to identify any potential issues that should be considered in the design and delivery of this project.

Collaborating across government and the private sector

This is a complex project and requires a strong legal and organisational framework, so we’re doing a lot of work with other government departments and private sector organisations to make sure we get everything right.

We have recently partnered with Australia Post, to explore how we might integrate Australia Post’s Digital iD into the Govpass program.

We will work closely with Australia Post to develop standards, processes and policies that will lay the foundations for a federated digital identity system.

The partnership will focus on building identity solutions that improve people’s access to government services online and in person.

When will the new changes be available?

Over the coming year we will be working with other agencies to test the framework.

The short term improvements will offer users a simpler and easier process of proving who they are to access a range of basic online government services.

Longer term improvements will allow users to do more complex online transactions, meaning they may not need to visit a shop front at all, unless they choose to.

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