Digital transformation glossary

We are creating a list of commonly used digital transformation terms and concepts. This will evolve as we add definitions for each item.

If you would like us to add anything or you want to give feedback, please email guides-feedback@digital.gov.au

A

Accessibility

Affinity map

Agile

Alpha

Artefact

B

Backlog

Beta

C

Ceremonies  

Community of practice

Consent form

Content audit

Content design

Content designer

Content strategy

Continuous delivery

D

Definition of done

Delivery manager

Design thinking

Developer

Digital

Digital literacy

Digital service

Digital transformation

Discovery

Discovery deck

E

Epic

F

Functionality

G

H

High-value services

High-volume transactional services

I

Informational services

Interaction designer

Iterate

Iteration

J

Journey map

K

Kanban

L

Live

M

Metadata

Minimum viable product (MVP)

Mobilisation

Multi-disciplinary team

N

O

Open data

Open source

P

Performance analyst

Product backlog

Product manager

Prototype

Public-facing

Q

R

Responsive design

Retrospective

Roadmap

S

Scrum

Secure services

Service

Service blueprint

Service design and delivery process

Service designer

Service journey

Show the thing

Showcase

Sprint

Sprint planning

Sprint review

Stand-up

Subject matter expert

T

Technical lead

Touchpoints

Transactional services

U

User

User experience (UX)

User interface (UI)

User interview

User research

User researcher

User stories

User story map

User-centred design

UX designer

V

W

Web Content Accessibility Guidelines (WCAG) 2.1

Web operations engineer

X

Y

Z