Cloud & API

Case studies from government agencies and jurisdictions around Australia focussing on the use of cloud technology and APIs to improve service delivery for government.

You will hear:

  • how cutting-edge and developing technology and developing is helping Defence better manage their assets
  • how user research resulted in the development of an API ‘factory’
  • how the cloud enabled the creation of a platform that is being adopted around the world
  • how agencies can migrate fully to the cloud and improves security and stability

Case studies:

  • Upgrading human rights through cloud technology – Australian Human Rights Commission
  • Managing risk with blockchain – Department of Defence and UNSW Canberra
  • Sharing and discovering data securely – Victorian Department of Premier and Cabinet
  • Capturing data-rich digital images from space – Geoscience Australia


Upgrading human rights through cloud technology

The Australian Human Rights Commission (the Commission) has moved into a fully-integrated cloud solution using Microsoft technologies including Microsoft Azure, Office365, SharePoint Online and Skype for Business Online.

The Cloud has provided a platform for using Dynamics365, Power BI and RecordPoint with SharePoint Online. This is a first-of-its-kind, machine-learning-driven, automated EDRMS system named RADICAL (Record And Document Innovation and Capture – Artificial Learning).

Before the migration, the ICT facilities at the Commission were old, out of warranty, and subject to failure. Building management electrical works meant staff could not always access the network on the weekend, even remotely. Commission staff required a resilient, always-available and accessible system to effectively perform their duties.

Microsoft and the Commission ICT Services staff worked together to produce and then execute a cloud migration plan. By using managed cloud services, the Commission moved from 60 on-premise servers in a single physical site, to 26 servers in the Cloud with 4 left on premise - a 50% reduction. In time, this will reduce to 10 Azure servers and 5 on premise – a 75% reduction from the original numbers.

Lessons learned included that the cloud is more secure and stable, and represents value for money.

Managing risk with blockchain

The Department of Defence presents an innovative, digital transformation project leveraging Blockchain and Artificial Intelligence (AI) for building data analytics capability, establishing trust and optimising human resources within the public sector.

The innovation helps with visibility, accountability, compliance and assurance risk management. This leads to better governance, better business value and better stakeholder engagement.

We are removing the paper-based legacy methods, and implementing automated tracking of inventory, asset, transactions, goods movement and financial accountabilities throughout the logistics and capability lifecycle. Blockchain and AI are used to support asset visibility, capability and financial accountability. This helps to identify and notify error by value and error by volume, and many other business risks in real time. Our strategy for Blockchain and AI adoption within Defence is through co-operation, co-creation and co-innovation.

Our presentation discusses business needs and why we used blockchain and AI to address these needs. A quick demonstration of our Compliance and Assurance Risk Management tool (CARM) tool, which is embedded with Blockchain and AI technologies, will show you how. We’ll also discuss the lessons learnt, the organisational and leadership challenges, our approach, and support available to those who want to use these technologies.

Sharing and discovering data securely

The Whole-of-Victorian-Government Application Programming Interface (API) platform, facilitates secure, real-time information sharing within and between Victorian Government agencies and trusted partners. The Program incorporates technical support services, API gateway and orchestration technologies, a developer portal and common API design standards.

The API Platform enables government to deliver integrated services to meet growing citizen expectations, reduce the cost of business, and unlock the value of government data.

This presentation will explore how the API platform has applied the Digital Service Standard to develop a deep understanding of its users, their individual business and technical needs, and their context for using the API platform. It will discuss how the development of the platform has been guided by insights from user engagement, to build a technical infrastructure and complementary services that support a wide range of user needs.

Capturing data-rich digital images from space

In 2019, Geoscience Australia announced the creation of the ambitious Digital Earth Africa initiative, modelled on the rising success of Digital Earth Australia. The goal of the Digital Earth platforms is to make petabytes of satellite data freely available and accessible. This data helps inform policy, stimulate economic growth, and build a deeper understanding of our dynamic planet.

Digital Earth Australia is built on open geospatial data and open-source technologies. From the Open Data Cube and the growing library of Python based remote sensing algorithms to TerriaJS, Docker images and Terraform scripts, all our work is shared with Australia as reusable, extensible and free.

This project addresses how:

  • remote sensing data is being applied to decision making in Australia
  • the Open Data Cube works
  • an Agile and DevOps approach revolutionised Geoscience Australia’s approach to developing remote sensing applications
  • AWS has made it easier for Digital Earth stakeholders to derive value and make decisions

Come and hear the story behind the hype as we explore past challenges, lessons learned, future opportunities and how you can get involved.

Date and time



Sutherland Theatrette



Presentation type

Case studies