Digital Service Standard criteria

The Digital Service Standard is made up of 13 criteria to help government agencies design and deliver services that are simple, clear and fast. To successfully apply it, government agencies must meet the criteria.

You can also download the following posters to use in your agency:

• Digital Service Standard poster (PDF, 112KB)
• Digital Service Standard kanban poster (PDF, 113KB)
• Digital transformation culture posters (PDF, 112KB)
• Service design and delivery process poster (PDF, 225KB)