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The Digital Awards recognise excellence in digital transformation with several awards you can nominate for.

Get your nominations in by Friday 16 August for a chance to win. Find out more on how to enter.

Outstanding Digital Service​ category

There are 4 awards for outstanding innovations in digital delivery open for nomination.

a) Outstanding digital product or service award

The winner of this award will have created an innovative product or service that improves the end user experience. The process for developing the product or service will have been user-focused, and will have followed appropriate government and industry standards and protocols.

Category criteria

  • user-centred design
  • innovative use of technology
  • outcome improves the customer experience

General criteria

  • demonstrated tangible benefits to users
  • adopted industry and government standards and protocols

Winner for 2019 

The Department of Health won this award for ‘Helping Australians make informed choices about their aged care’.

The new website has been designed for senior Australians and their carers. It makes it easier to find and understand information to access aged care services and make informed choices.

Over 3.5 million users annually will benefit from the new design, structure, intuitive tools and content.

Find out more at myagedcare.gov.au

b) Outstanding government platform award

The winner of this award will have developed a government platform that makes it easier to access and deliver agency services. The process for developing the platform will have been user-focused and followed appropriate government and industry standards and protocols.

Category criteria

  • openness of platform design
  • richness of platform ecosystem
  • reusability of platform for multiple purposes and/or agencies

General criteria

  • demonstrated tangible benefits to users
  • adopted industry and government standards and protocols

Winner for 2019

Geoscience Australia won this award for ‘Digital Earth Australia hybrid cloud platform for exploiting satellite imagery for Australia’. They partnered with the National Computational Infrastructure (NCI), Data61 and Amazon Web Services (AWS).

With images of the Australian landscape ranging from 1986 to 12 hours ago, the Digital Earth Australia platform allows users to view, download, transform, and integrate with other data to derive new insight into our vast and dynamic landscape.

Find out more at ga.gov.au/dea

c) Outstanding use of emerging technology award

The winner of this award will have used emerging technology to improve the delivery of a product or service. The process for developing the product or service will have followed appropriate government and industry standards and protocols.

Category criteria

  • developed based on user needs
  • use of emerging technology
  • reusability of the emerging technology

General criteria

  • demonstrated tangible benefits to users
  • adopted industry and government standards and protocols

Winner for 2019

The Department of Industry, Innovation and Science won this award for ‘VeRA, the venture capital reporting and analytics system’.

The Australian Government has a range of Venture Capital tax concession programs designed to attract domestic and foreign investment to help innovative Australian businesses commercialise technologies and turn research into new products. The programs are currently administering $13.8 billion of committed capital.

The team took an innovative approach to building a new reporting system for program data. Using existing departmental infrastructure platforms, the team built a Power BI reporting system named VeRA, giving access to self-service reports for all programs in one place.

d) Outstanding digital methodology or approach award

The winner of this award will have developed a product or service through an innovative process, and have been designed in partnership with stakeholders and the end user. The process for developing the product or service will have followed appropriate government and industry standards and protocols.

Category criteria

  • use of innovative methodology throughout the process of designing and delivering the product or service
  • reusability of the methodology

General criteria

  • demonstrated tangible benefits to users
  • adopted industry and government standards and protocols

Winner for 2019

The Department of Transport and Main Roads Queensland won this award for ‘TMR digital incubator: building TMRs agility for a digital future’.

The Queensland Government Department of Transport and Main Roads’ (TMR) ‘Digital Incubator’ is helping prepare the department for a digital-first future.

The Digital Incubator brings together industry, customers, partners and TMR’s people to co-design solutions, embrace new technologies and foster a culture that encourages experimentation and iteration to solve problems and ultimately improve our customers’ experiences.

The Incubator helps TMR business areas take their opportunities or challenges and apply new capabilities to achieve a different result. It provides a safe environment with tools and support to help prototype and test ideas to achieve better outcomes in shorter timeframes.

Excellence in partnership category

There are 2 awards for excellence in partnerships open for nomination.

a) Excellence in government-industry partnership award

The winner of this award will have developed a digital product or service in collaboration between government and industry.

The partnership should show:

  • an understanding of the user need and why the partnership was formed
  • a focus on design, development and delivery of the product or service
  • how government delivered a stronger product or service through collaboration with industry

Category criteria

  • ability of partnership to address user needs
  • outcome delivered through the partnership
  • integration of partners to deliver outcomes

General criteria

  • demonstrated tangible benefits to users
  • adopted industry and government standards and protocols

Winner for 2019

Engine Group accepted this award for ‘Lifechecks’ in partnership with Department of Health, Treasury, Department of Employment, Skills, Small and Family Business, Department of Social Services, Department of Human Services, Department of Education and Training, and the Australian Securities and Investments Commission.

Life Checks are targeted at people aged 45-64, and those 65 and over. The intent of the Checks is to encourage people to reflect on their health, finances, work and social life in the context of planning for a healthy, independent and longer life.

Following completion of the Check, users receive tailored information and resources to support behaviour change, which may help them to better prepare for the future. Development of the Checks was based on evidence from iterations of user research and testing.

b) Excellence in multi-agency partnership award

The winner of this award will have developed a digital product or service in collaboration between government agencies.

The partnership should show:

  • an understanding of the user need and why the partnership was formed
  • a focus on design, development and delivery of the product or service
  • how government delivered a stronger product or service, through multi-agency collaboration

Category criteria

  • ability of partnership to address user needs
  • outcome delivered through the partnership
  • integration of agencies to deliver outcomes

General criteria

  • demonstrated tangible benefits to users
  • adopted industry and government standards and protocols

Winner for 2019

The Treasury and Australian Taxation Office won this award for ‘eInvoicing’ with the New Zealand Ministry of Business, Innovation and Employment.

Paper and email-based invoicing is manually intensive and error prone. e-Invoicing saves businesses time and money through the direct exchange of invoices between suppliers’ and buyers’ financial systems.

The Australian and New Zealand Governments are implementing e-Invoicing as part of the Single Economic Market agenda. This initiative has been led by the Australian Taxation Office and the Treasury in partnership with the New Zealand Ministry of Business, Innovation and Employment (the Partnership).

Interagency collaboration has extended to the shared services program encouraging adoption by government agencies, with e-Invoicing being a key enabler for the Australian Government’s faster payments policy.

2019 Digital Champion

Winner for 2019

Sandra Cook, ACT Health, won the Digital Champion award

Sandra is an ex-Allied Health Officer who understands firsthand the power of digital business processes and data to improve patient outcomes, and how these provide efficiencies for clinical staff when providing costly clinical services.

Sandra has spear-headed the reform of their digital footprint, ushering in a new Digital Health Strategy, delivering major new clinical systems and obtaining budget allocations in excess of $200 million to revolutionise the provision of high-quality efficient health services.

Sandra has moved ACT Health away from piecemeal investment to a coherent joined-up plan that is delivering last benefits and improvements across the sector.

Get in touch

For further information, please email awards@dta.gov.au