Lucy Poole

Digital Strategy, Standards and Policy,
General Manager

Lucy Poole

Lucy leads the Digital Strategy, Standards and Policy Division which focuses on providing whole of government strategic leadership to the development and implementation of digital strategies and policies.

In this role, Lucy also oversees the management of the government’s digital investment pipeline to ensure an integrated and coordinated approach to government’s investment in digital and ICT.

In previous roles at the DTA, her teams pioneered new design methods and service delivery reforms, including govX and the co-Lab innovation hub. Lucy also led the DTA’s COVID-19 and myGov enhancement taskforce, as well as the digital sourcing function.

Prior to joining the DTA, Lucy held senior executive roles at the Department of Prime Minister and Cabinet and the Australian Public Service Commission where she led several transformation programs. Lucy has experience across a range of sectors including Australian federal and state governments, the private sector and the UK civil service.