One of the biggest barriers to making government services digital is the ability for a user to prove who they are. Even services that can be partially undertaken digitally often need to be completed in person at a government shopfront.
A digital identity will give Australian people and businesses a single, secure way to use government services online.
Creating a digital identity is like doing a 100-point identification check. It removes the need to visit a government office with your identity documents. Creating and using a digital identity is a personal choice and is completely voluntary.
Other content in this section
Digital identity ecosystem
Learn more about the digital identity ecosystem from policy and processes to technology, systems and standards.
Benefits of joining the digital identity ecosystem
Read about the benefits for service providers who join the digital identity program.
Easier access to online government services
You can already use secure online services from banks, shops and airlines. Find out what a single digital identity could look like for government services.
The Trusted Digital Identity Framework
The rules and standards for all providers and services within Australia's digital identity program.
Gatekeeper Public Key Infrastructure Framework
This framework explains the requirements for issuing digital keys and certificates.
Digital identity glossary
There’s a lot of specialised language in the digital identity program so we’ve put together a list of terms that we get asked about a lot.