Digital Service Standard Training

Take a look at dates and register for training via our Eventbrite page.

Getting started with the Digital Service Standard

This course is designed for government employees to get an introduction to the Digital Service Standard.

Who is it for?

It is for employees who need to have a basic understanding of the Digital Service Standard, who have just started working in service teams, or are working alongside service teams (e.g. in policy, communications or support teams).

What will you learn?

At the end of the course, you will have an improved understanding of:

Agency-led training

You can deliver this course within your agency and customise it for your staff. The DTA can provide ‘train-the-trainer’ sessions for agencies upon request.

Enter your email to get access to the training materials.

We will occasionally send you updates about this training when they are released. Information collected will be held in accordance with our privacy policy.

Register for training sessions at the DTA

We will be holding training sessions in both Sydney and Canberra in the coming months.

Check the dates and locations for training on Eventbrite. You will need to use your gov.au email address when you register.

If you cannot attend the listed dates, you can register your interest via email for future training opportunities.

Assessing against the Digital Service Standard

This training is for government employees who will assess service teams against the Digital Service Standard. Attending this training is one step in the process of becoming an accredited assessor.

Who is it for?

This training is for people who already have a basic knowledge of the Digital Service Standard and are looking to become an accredited assessor.

You should have experience working on digital services that meet the Standard, or at a minimum, have extensive experience in a relevant subject matter (such as user research, agile delivery, product management, technology development or similar). You are someone who thinks like a coach or mentor, rather than an auditor.

This training alone does not provide accreditation as an assessor but is a required step in the accreditation process. Participants for this course should be selected and nominated through their agency.

Places for the course are strictly limited. Priority will be given to government employees who have been nominated or assigned to assess a service within their agency.

What will you learn?

At the end of this training you will have an understanding of:

Register for this training

We will be holding training sessions in both Sydney and Canberra in the coming months.

Check the dates and locations for training on Eventbrite. You will need to use your gov.au email address when you register.

If you cannot attend the listed dates, you can register your interest via email for future training opportunities.

Get in touch

If you have any questions about training for the Digital Service Standard, please email the Standard team at standard@digital.gov.au