Guidance to help you meet the Digital Service Standard.
We are releasing new guidance for Australian Government teams.
Please give feedback on guidance.
- Service design and delivery process — an agile process that helps teams build services that are simpler, clearer and faster.
- User research — how to learn about the users of your service.
- Starting a team — how to set up a multidisciplinary team to design, build and maintain a service.
- Content Guide — helps Australian Government teams structure content, write in plain English and create accessible content for all users.
- Getting buy-in — how to get support from the top level in your organisation to improve content and workflow.
- Content auditing — help on how to get a clear understanding of your content and how useful it is.
- Removing content — how to remove content to help users find what they need.
- Creating user‑centred content — help on understanding the needs of users, and designing and testing content.
- Governing content — help on aligning the goals of your content strategy for everyone involved.
We are reviewing current and legacy guidance to improve how we help Australian Government teams.
- Application Programming Interfaces (APIs)
- Assisted digital
- Caretaker Conventions
- Code sharing
- Common website elements
- Domain names
- Files list (Harradine report)
- Government as a platform
- Ministerial content
- Open data
- Performance testing
- Secure services
- Statistical data integration
- The digital delivery team
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