4 Understand tools and systems

Understand the tools and systems required to build, host, operate and measure the service and how to adopt, adapt or procure them.

Why it’s in the Standard

The technology you choose to build your service must help you respond quickly and regularly to the needs and expectations of users. This criterion ensures you:

How you’ll be assessed

During the Alpha stage you should be thinking about what you need to build the service. You should:

During the Beta stage you will be building the service and testing prototypes with users. You should:

By the time you go live you should have in place:

Further reading

Last updated: 6 May 2016