Stakeholder feedback reveals strong support for Digital Identity

12 February 2021

The Digital Transformation Agency (DTA) has released a report highlighting the feedback we received during our consultation on Digital Identity legislation. The proposed legislation will support an expanded Digital Identity system in Australia.


This consultation was the first step in a comprehensive consultation process that began on 16 November 2020, with the release of the Digital Identity Legislation Background Paper and Consultation Paper.

The response to this first phase of consultation showed strong support for the expansion of Digital Identity. We hosted 5 webinars over 5 weeks, with over 110 stakeholders. These included:

  • state and territory agencies
  • privacy commissioners
  • Australian Government agencies
  • private sector stakeholders, including banks, legal entities, and payment providers, as well as academics, thought leaders and consumer advocates.  

The Digital Identity legislation seeks to further enhance existing privacy and consumer safeguards for the Digital Identity system as it is expanded to include state, territory, and private sector services.

Key themes to emerge from the consultation include:

  • governance of the system
  • liability framework
  • administration of charges for Digital Identity 
  • scope of the legislation and interoperability with other systems
  • privacy and other safeguards
  • consistency of laws.

Synthesis Report

More detail on stakeholder views on these issues is now available in the Digital Identity Synthesis Report, which summarises the responses we received from the consultation process.

The DTA is using this feedback to draft the legislation and will have a second-round consultation with the community in 2021.

Digital Identity makes accessing services online simpler, safer and more secure. Visit the Digital Identity website to find out more.

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