Buying ICT hardware

The DTA makes it easier for government agencies to buy ICT hardware products and services through the Hardware Marketplace and ICT Hardware and Associated Services Panel.

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What are the arrangements?

The ICT Hardware and Associated Services Panel (ICT Hardware Panel) is a group of suppliers who provide the following computer hardware products and services:

  • desktop PCs
  • mobile PCs
  • virtual desktop devices (VDD)
  • monitors
  • associated services, including centralised and installation services
  • servers
  • server racks

The ICT Hardware Panel finishes on 30 June 2019 and will transition to the Hardware Marketplace on 1 July 2019. The transition period is scheduled to take 4 weeks and during this time, buyers can continue to purchase computer hardware through the ICT Hardware Panel. However, the DTA’s strong preference is for buyers to commence using the Hardware Marketplace.

The transition from ICT Hardware Panel to Hardware Marketplace will be complete once a sufficient number of sellers for End User Computing and Enterprise Computing are onboarded to the Hardware Marketplace covering all services. Buyers will be updated as to progress of the transition through the ICT Procurement Portal. 

Contracts executed under the ICT Hardware Panel will continue to be in force after the panel closure.

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Who the arrangements are for

Non-corporate Commonwealth entities

Non-corporate Commonwealth entities (NCCEs) must use the ICT Hardware panel when they’re buying desktop PCs, mobile PCs, virtual desktop devices and monitors.

They can choose to use the panel when they’re buying associated services, servers, server racks and accessories.

The Hardware Marketplace is currently optional for all government buyers. Once end-user computing is established on the marketplace this category will be mandatory for NCCEs as it was under the ICT Hardware Panel.

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Other government buyers

The following buyers can choose to use these arrangements:

  • corporate Commonwealth entities
  • other Australian Government bodies
  • state and territory government agencies
  • any corporation controlled by the Australian Government or a state or territory government
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Benefits of using these arrangements

The arrangements make buying ICT hardware easier and more cost-effective by providing:

  • savings as a result of bulk buying for the whole of government
  • shared hardware support services
  • a simpler process

This simpler process also makes it easier for suppliers to do business with the Australian Government.

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Using this panel

The DTA will turn-off the capability for buyers to create new Requests for Quote under the ICT Hardware and Associated Services Panel once the transition is complete. 

Fees and charges

We charge a central administration fee (CAF) to use the panel. This fee is 2% of the value of any purchases made.

We invoice the fee quarterly in arrears.

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Policy information

The ICT Hardware panel expires 30 June 2019 by which time all categories should be available via the Hardware Marketplace. The Marketplace initial term runs until June 2021 with extension options out to 2026.

Government buyers who use these arrangements must still comply with the following policies and processes:

The panel is part of the Australian Government’s information and communications technology (ICT) coordinated procurement contracting framework initiatives.

Standing offer number

The standing offer notice ID number for the ICT Hardware panel is SON 3295723.

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Get in touch

If you have any questions you can send an email to or call 02 6120 8705.