Buying ICT hardware

The DTA makes it easier for government agencies to buy ICT hardware products and services through the Hardware Marketplace and ICT Hardware Panel.

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What are the arrangements?

The ICT Hardware Panel is a group of suppliers who provide the following computer hardware products and services:

  • desktop PCs
  • mobile PCs
  • virtual desktop devices (VDD)
  • monitors
  • associated services, including centralised and installation services
  • servers
  • server racks

The Hardware Marketplace is being established to replace the Hardware Panel.  So far the marketplace provides for Enterprise Storage but will eventually cover all categories of the ICT Hardware Panel (servers, racks and end-user computing) as well as network infrastructure.

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Who the arrangements are for

Non-corporate Commonwealth entities

Non-corporate Commonwealth entities (NCCEs) must use the ICT Hardware panel when they’re buying desktop PCs, mobile PCs, virtual desktop devices and monitors.

They can choose to use the panel when they’re buying associated services, servers, server racks and accessories.

The Hardware Marketplace is currently optional for all government buyers. Once end-user computing is established on the marketplace this category will be mandatory for NCCEs as it was under the ICT Hardware Panel.

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Other government buyers

The following buyers can choose to use these arrangements:

  • corporate Commonwealth entities
  • other Australian Government bodies
  • state and territory government agencies
  • any corporation controlled by the Australian Government or a state or territory government
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Benefits of using these arrangements

The arrangements make buying ICT hardware easier and more cost-effective by providing:

  • savings as a result of bulk buying for the whole of government
  • shared hardware support services
  • a simpler process

This simpler process also makes it easier for suppliers to do business with the Australian Government.

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Using this panel

To use this panel you need to register on the ICT Procurement Portal.

The portal is an online marketplace that connects government buyers with panel suppliers.

You’ll find further instructions on how to use the panel after you’ve registered on the portal.

Fees and charges

We charge a central administration fee (CAF) to use the panel. This fee is 2% of the value of any purchases made.

We invoice the fee quarterly in arrears.

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Policy information

The ICT Hardware panel expires 30 June 2019 by which time all categories should be available via the Hardware Marketplace. The Marketplace initial term runs until June 2021 with extension options out to 2026.

Government buyers who use these arrangements must still comply with the following policies and processes:

The panel is part of the Australian Government’s information and communications technology (ICT) coordinated procurement contracting framework initiatives.

Standing offer number

The standing offer notice ID number for the ICT Hardware panel is SON 3295723.

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Get in touch

If you have any questions you can send an email to or call 02 6120 8705.