Delivery Manager, Department of Social Services
Senior Consultant with Apis Group
Tom recently led the delivery of the new Carer Gateway website, which is a component of a major reform to carer services undertaken by the Department of Social Services. He also designed and instigated the data requirements, reporting and evaluation for the new carer services.
Tom previously worked on projects for the Department of Human Services, Transport Canberra (ACT Government) and the Department of Transport and Main Roads (Queensland Government).
Tom has a Master of Business Administration, a Bachelor of Arts in Human Geography and is a Certified Scrum Master.
Presenting in the User Research panel