Strategic priority 2

Trust and transparency

Trust is central to how government uses data to inform its policies and programs. Australians want to know how we use their data. They want transparency and accountability in how we make decisions.   

Government will build on new legislation to use data better while putting in place strong safeguards. This will ensure all Australians enjoy timely and considered services from us. It will also drive new and innovative approaches to solving everyday issues. In the past this has been slow and piecemeal due to real or perceived barriers to sharing.

This will also enable us to realise our vision to deliver personalised services based on your needs and life events.

Privacy and security is at the heart of everything we do

The Australian Government Privacy Code (the Code) mandates all Commonwealth agencies to maintain the highest standards of privacy and security when handling personal information. The Code:

  • enhances existing privacy capabilities within agencies
  • builds greater transparency in information handling
  • fosters a culture of respect for privacy and the value of personal information

Since 22 February 2018, Australian Government agencies and organisations with obligations under the Privacy Act 1988 must tell you of certain data breaches under the Notifiable Data Breaches scheme. The Notifiable Data Breaches scheme introduced an obligation to tell individuals whose personal information is involved in a data breach that is likely to result in serious harm. This notification must recommend the steps individuals should take in response to the breach.