Being accountable

As we deliver this strategy, you will notice many new capabilities, improvements and transformations over the next 7 years. We will be transparent and accountable for the roadmap of deliverables over the next 2 years and major opportunities for digital transformation beyond that to 2025.

Each year, our website will be updated with a performance report on the preceding year’s initiatives. We will also update the roadmap with new initiatives that address changing needs and new possibilities with emerging technologies.

We've published an overview of our progress (PDF, 2.5MB), including case studies and more information on how we're working toward 2025.

If you have any questions or comments on the Digital Transformation Strategy, contact the team at