DTA Playback — what makes better digital services

Using the Digital Service Standard can be challenging. Read some of the blogs from our archives that talk about different aspects of the Standard and how to work through the challenges.

Post-it notes with graphic representations of different disabilities.

Guest Blog — Transforming Bloodnet

In this guest post, we learn how the National Blood Authority is transforming it’s digital platform — an essential service that manages the ordering of blood across Australia.


Post-it notes with graphic representations of different disabilities.

Accessibility and the Digital Service Standard

In this post we explain why we made the move from WCAG 2.0 conformance to user-centred design, and how the Digital Service Standard is helping to make digital services more accessible.


James Burnett delivering training on assessing against the digital service standard.

Digital transformation — it’s personal

In this post, our digital trainer James Burnett shares his work helping agencies to get started with digital transformation — and explains how this is improving the experience for our users.


An image with the words do the hard work to make it simple.

The challenges of meeting the Digital Service Standard

In this post we discuss some of the challenges faced by teams working to meet the standard, including the DTA’s Digital Marketplace.

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