Event - A Practical Approach to Accessibility in Service Design

Jo presenting in front of a crowd at the DTO Caption: Jo Hill presenting research findings.

The DTO is working with the Australian Public Service to transform government services to make them simpler, clearer and faster. Ensuring they are accessible to everyone who needs to use them is at the forefront of the service design process and a key requirement in the Digital Service Standard.

Hear case studies from DTO staff and other government agencies as they share resources and learnings from their own experiences. This interactive session will allow time for discussion and the sharing of ideas. This event is open to our colleagues working in all levels of government with an interest in a practical approach to accessibility in service design.

Guest speakers in Canberra

Justin Simpson - disability advocate
Ross Mullen - Shared Services Centre
Karen Conyers - Department of Immigration and Border Protection
Bruce Klopstein - Department of Agriculture

Guest speakers in Sydney

Gerry Neustatl - ABC
Sarah Pulis - Intopia

Where and when:

Canberra Thursday 28 July, 9.30am - 11.30am
DTO Canberra Office, 50 Marcus Clarke Street, Canberra

RSVP: Canberra registration

Sydney Tuesday 2 August, 2.30pm - 4.30pm
Department of Education, Bridge Street, Sydney

RSVP: Sydney registration

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